![]() ![]() They didn’t have coffee creamer when I asked for at checked in -No pancakes machine (it was off ) (I know this pancakes machine are part of the whole IHG experience ) - Asked for extra pillow and they told me they don’t have any - Water on the whole building was off for hours, I understand that can happen but at least a guest expect a notification or a warning that water will be shut down (NO WARNINGS AND NOTIFICATION ) - No managers around, staff didn’t even know how to print a receive. I was expecting more from IHG brand as Im part of it as an employee and I know they definetely not following any of the standards I have been training for. For 160 a night on a weekend you can book so many other nice places!! Don’t let them ruin your trip if you stay here they undoubtedly will! I’ll continue to tell everyone how horribly run your establishment is and warn others to never book here. I read many other negative reviews (unfortunately after my stay) from years ago and you’re still giving the same lame apologies. You’re completely aware that your hotel/motel is a complete $#!+ hole. Read all the other negative reviews complaining about the same things and be warned!!! Hotel hospitality phone number is a complete scam!! There’s no customer service, no manager/supervisor to speak to or respond it’s complete bs!! Don’t bother with your fake apology and how customer satisfaction is your highest priority!! More bs!! Customer satisfaction is your priority? Really? Then why haven’t you responded to my emails and phone calls or anyone else’s? Cause you truly don’t give a $#!+ about customer satisfaction!! You just write fake apologies to make people think you care. How is this allowed?!?! Bad part of town where all the drunk crazy people hang out. Paper thin walls and you hear everything!!! Heard the guys conversation next to us all night with his annoying laugh and noisy children. Kitchenette? What a joke!□ Stove didn’t even work which we paid extra for. Conveniences include safes and microwaves, as well as phones with free local calls.Ġ.24km from Heavenly Mountain Resort Do not book her!!! I repeat, do not book here!!! Don’t give them your money you’ll regret it!! Most disgusting place we’ve ever stayed!! Filthy crusty carpets, old scummy restroom, broken down dingy “kitchenette”. LCD televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Planning an event in South Lake Tahoe? This vacation home has 345 square feet (32 square meters) of space consisting of conference space and a meeting room.Make yourself at home in one of the 15 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Additional features at this vacation home include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. ![]() You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. This 4-star vacation home is 0.2 mi (0.3 km) from Heavenly Gondola and 0.4 mi (0.7 km) from Casino at Harveys Lake Tahoe.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Conveniences include phones, as well as safes and irons/ironing boards.Ġ.22km from Heavenly Mountain Resort When you stay at Marriott Grand Residence Club, Lake Tahoe – 1 to 3 bedrooms & Pent in South Lake Tahoe, you'll be near the beach, within a 15-minute walk of Hard Rock Hotel & Casino Lake Tahoe and The Shops at Heavenly Village. Bathrooms have complimentary toiletries and hair dryers. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. ![]() ![]() Free valet parking is available onsite.Make yourself at home in one of the 199 air-conditioned rooms featuring DVD players and flat-screen televisions. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage.Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and 3 coffee shops/cafes. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 spa tubs. This 4-star hotel is 0.5 mi (0.8 km) from Lakeside Marina and 0.5 mi (0.8 km) from Lakeside Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. 0.16km from Heavenly Mountain Resort When you stay at Heavenly Village Condos - Grand Residence in South Lake Tahoe, you'll be connected to a shopping center, within a 5-minute walk of The Shops at Heavenly Village and Heavenly Gondola. ![]()
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